Get immediate assistance from our team of AI specialists, technical experts, and dedicated success managers. Available 24/7 across all time zones with multiple support channels.
Multiple support channels and expert assistance to ensure your success
Round-the-clock support across all time zones with no downtime or waiting periods.
Dedicated AI experts who understand the intricacies of agentic AI and machine learning systems.
Choose your preferred communication method from multiple support channels.
Personal success manager assigned to ensure you achieve your business objectives.
Comprehensive training programs to help your team master the platform.
Expert assistance with setup, configuration, and integration of your systems.
Choose the level of support that matches your business needs
Essential support for all customers with comprehensive assistance.
Enhanced support with priority handling and phone access.
White-glove support with dedicated resources and custom SLAs.
"SMS-iT's expert support team made our implementation seamless. Their AI specialists guided us through every step, and we were up and running 300% faster than expected. The 24/7 support gives us confidence to scale globally."
Comprehensive resources to help you find answers quickly
Extensive documentation, guides, and tutorials covering all platform features and use cases.
Step-by-step video tutorials and webinars to help you master the platform quickly.
Connect with other users, share best practices, and get answers from the community.
Complete API reference with code examples and integration guides for developers.
Our team of AI specialists and technical experts is ready to help you succeed with SMS-iT's platform.