Anti-Spam Policy

On this page, you can read more about our Anti-Spam Policy you must agree to, before using any of our services.

Our Policy
Last updated: June 1st, 2021

The SMS-iT text messaging system allows only verified opt-in subscriptions. It ensures that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications. This is done either from our website or by sending a text message from your phone to the with the word ‘STOP’.

Our Definition of Spam
We consider any unsolicited, unexpected, or unwanted text message as Spam. We allow use of our smart database list, to build your subscriber list provided you comply fully with the CAN SPAM Act and TCPA, however, we do NOT allow use of 3rd party lists, whether consent has been gathered or not. We believe that any type of communication sent to a subscriber about an unrelated subject, that the subscriber did not request, to be Spam.
Text Messaging Laws

All subscriptions or pay-as-you-go credits sold on this platform, cannot be refunded.

Sales are final on all subscriptions or pay-as-you-go credits.

Under no circumstances/conditions are refunds permitted or honored for any subscription or pay-as-you-go credits.

Anty-Spam Policy
SMS-iT follows an ANTI-SPAM policy for all of its communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please let us know about any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential.
Message Requirements and Code of Conduct
The Code of Conduct contains five straightforward requirements for message senders:

Only companies in good standing may engage in high-throughput traffic.

To protect the integrity of text messaging networks and services, including the business operations of legitimate service providers, message senders of high-throughput text messaging must pass a basic validation during onboarding with the service provider and maintain good standing.

The consumer must give the appropriate consent for the given message type.

Consumer opt-in and opt-out must work correctly
Consumer opt-in and opt-out functionality is enforced at the network level via the STOP and UNSTOP keywords. This functionality cannot be disabled for service providers or message senders. Message senders have additional obligations for processing of opt-out messages that must be honored. Phishing, spam, and unwanted illicit content is prohibited
Message content that deceives or threatens consumers, including phishing, is not permitted. Even if a consumer consents to receive messages, the messages must not be deceptive; TCPA compliance alone does not satisfy this condition. Creative methods to evade these requirements is prohibited
The spirit of these requirements is straightforward; to protect both consumers and networks. Message senders acting in bad faith to thwart or undermine the spirit of these requirements are addressed on a case-by-case basis. Best Practices for Sending Messages
Consumers should always be given the choice to receive or block text messages from a specific message sender. This principle underpins the requirements for the opt-in and opt-out mechanisms. In addition, the Federal Communications Commission (FCC) enforces rules under the Telephone Consumer Protection Act (TCPA) to protect consumers from unwanted calls or text messages. Businesses that send text messages to consumers should be aware of these rules. Violating the TCPA is a serious matter, with statutory damages of $500 to $1,500 per violation (text message sent). Consent
The message sender must obtain proper consumer consent for each message sent. The type of consent that is required depends on the type of message content sent to the consumer. The table below includes the types of messaging content and the associated consent that is required. Consumers can revoke consent at any time and in any way. Consumer opt-out requests must be honored, whether they are made by phone call, email, or text. Types of Messaging Content and Required Consent
Conversational messaging is a back-and-forth conversation that takes place via text. If the consumer texts into the business first and the business responds quickly with a single message, then it’s likely conversational. If the consumer initiates the conversation and the business simply responds, then no additional permission is required.

The first message is always sent by the consumer
Two-way conversation
Message responds to a specific request
If the consumer initiates the text message exchange and the business only responds to each consumer with relevant information, then no verbal or written permission is required.

Informational messaging is when a consumer gives their phone number to a business and asks to be contacted in the future. Appointment reminders, welcome texts, and alerts fall into this category because the first text sent by the business fulfills the consumer’s request. A consumer should agree to receive texts when they give the business their mobile number. The first message is sent by the consumer or business
One-way alert or two-way conversation
Message contains information
The consumer should give permission before a business sends them a text message. Consumers can give permission over text, on a form or website, or verbally. Written permission also works.

Promotional messaging is when a message is sent that contains a sales or marketing promotion. Adding a call-to-action (such as a coupon code to an informational text) may place the message in the promotional category. Before a business sends promotional messages, the consumer must agree in writing to receive promotional texts. Businesses that already ask consumers to sign forms or submit contact information can add a field to capture the consumer’s consent.

The first message is sent by the business
One-way alert
Message promotes a brand or product
Prompts consumer to buy something or go somewhere
The consumer should give written permission before a business sends them a text message. Consumers can sign a form, or check a box, to allow promotional text messages. Participation in text promotions should never be a requirement.

Revoking Consent (opt-out)
Carriers require opt-out compliance by supporting the STOP keyword at the network level. This opt-out system is active by default across all accounts. A STOP request blocks all text message exchanges between an individual mobile number and a text-enabled business number. A consumer can opt back in at any time by replying with the keyword UNSTOP.

Consumer Notification
The best practice of notifying the consumer of their ability to opt-out from future messages from the message sender. This is especially important when sending informational or promotional messages. An example would be to include the sentence, “Reply STOP to unsubscribe” to the end of the initial message sent to the consumer. We recommend sending this communication on at least every 5th informational or promotional message for continued consumer awareness.

Opt-Out Keywords and Messages
A consumer can opt out of communication with any message sender on the network by texting the keyword “STOP” to the message sender’s phone number. The keyword is not case sensitive and triggers an opt-out only when sent as a single word with no punctuation or leading spaces (any trailing spaces are trimmed). If the consumer uses the opt-out keyword within a sentence, then an opt-out is not triggered.

Examples of Valid Opt-Out Messages

Examples of Invalid Opt-Out Messages
“Hey can you stop texting me?”
“Stop it”

The opt-out confirmation message returned to a consumer is generic and gives instructions on how to opt back into service again with the message sender’s phone number.

Opt-out Confirmation Message
NETWORK MSG: You replied with the word “STOP” which blocks all texts sent from this number. Text back “UNSTOP” to receive messages again.

Opt-In Keywords and Messages
A consumer can opt back in at any time to receive messages by texting the keyword “UNSTOP” to a message sender’s phone number. The keyword is not case sensitive and triggers an opt-in only when sent as a single word, with no punctuation or leading spaces (any trailing spaces are trimmed). If the consumer uses the opt-in keyword within a sentence an opt-in is not triggered.

Examples of Valid Opt-In Messages

Examples of Invalid Opt-In Messages
“Hey can you enable me again?”
“Unstop me!”
The message returned to a consumer is generic and informs the consumer they can start two-way texting with the message sender’s phone number again.

Opt-In Confirmation Message
NETWORK MSG: You have replied “UNSTOP” and will begin receiving messages again from this number.

Expectation Upon Receipt of Opt-Out/Opt-In
A message sender must act upon every opt-out event sent to them from the carrier. The opted-out consumer phone number must be removed from all distribution lists and be logged as “opted out” from SMS communications. This ensures that future messages are not attempted and consumer consent is honored.

Sending to a Consumer That Has Opted Out
If a message sender attempts to send a text message to a consumer that has opted out of communications with the specific phone number of the sender, then an error message is returned. The error message is returned within a final delivery receipt and has a status code of 1110 (decimal)/ 456 (hex). If final delivery receipts are not enabled, then no notification is presented to the message sender.

Disallowed Sending Practices
If a message sender is observed performing any of the disallowed sending practices that are listed below, then an account review is performed. The review can result in the suspension of sending rights for a provisioned phone number; restriction of high-throughput access; suspension of provisioning rights for new phone numbers; and/or suspension of all network services.
All message senders are expected to enforce restrictions on their own networks to prevent these sending practices at the intake source.

Continued sending to opted out consumers
When a consumer opts out, they should no longer receive messages from that message sender. If they do receive messages, then it’s likely that the opt-out event was either not processed or processed incorrectly within the message sender’s network.

Opt-out avoidance
If a consumer opts out of communications with a business, then disregarding the consumers opt-out and sending a message from a new phone number from the same business is not allowed.

High opt-out rate
The daily opt-out rate on a phone number is defined as the total number of unique consumer phone numbers divided by the unique opted out consumers that were sent messages within a 24-hour period. If the daily opt-out rate on a sending phone number is 5% or greater, then the number is flagged for monitoring. An opt-out rate of 10% or greater on a sending phone number may result in immediate suspension of services.

Snowshoe sending
Snowshoe sending is defined as a technique used to spread messages across many source phone numbers, specifically to dilute reputation metrics and evade filters. Carriers actively monitor for snowshoe sending. If they discover snowshoeing, then the sending phone numbers may have their sending rights immediately suspended.

URL cycling
This practice is defined as the utilization of multiple destination URLs on the same message content for the specific purpose of diluting reputation metrics and evading filters. URL cycling does not include the use of unique “personal” links to give a consumer custom content via a URL shortener or other means.

Best Practices for Message Content
SMS-iT™ recommends the following best practices when generating content and choosing source phone numbers. High quality, well-formatted content is more likely to be opened and read by a consumer and less likely to be mistaken as spam by Consumers, Operators, and Carriers.

Recommendations for Content Creation
These best practices make messages more valuable to consumers and less likely to trigger real-time content analysis from flagging messages incorrectly as spam.

Use one recognizable number
Each campaign should use one primary phone number. Using a single number for both text and voice calls is recommended.

Use one recognizable domain name
Each campaign should be associated with a single web domain. Although a full domain is preferred, a URL shortener may be used to deliver custom links.

Use natural language
You should use natural language in your messages, which means that you do not use non-standard spellings. For example, “H! h0w ar3__you do1ng?” is a nonstandard spelling.

Direct consent
You should collect the consumer consent yourself, and not use consent acquired from a third party. The consumer is expecting a relationship with the business they interacted with.

Set expectations on frequency
You should set the proper expectation with the consumer for informational or promotional messages. If you are sending 5 texts a month, then disclosing “5/msg a month” on the first interaction is a positive user experience.

Age, Geographic, and Other Restrictions
Additional restrictions may apply if your messaging is related in any way related to alcohol, firearms, gambling, tobacco, or other adult content. You must:

Obtain and keep records of consent from every message recipient
Ensure that no message recipient is younger than the legal age of consent based on the best geographical knowledge of where the recipient is located.
Ensure that the message content complies with the SMS-iT™ Message Requirements and Code of Conduct and all applicable laws of the jurisdiction in which the message recipient is located.
Be able to provide proof that you are able to ensure compliance with these restrictions.

Disallowed Content
There are some types of messages that we can’t allow on our platform, even if the the recipient gives approval. If a message sender is observed sending any of the below listed disallowed content, then an account review is performed. This review can result in the suspension of sending rights for a provisioned phone number; restriction of high-throughput access; suspension of provisioning rights for new phone numbers; and/or suspension of all network services.

Message senders are expected to enforce restrictions on their own networks to prevent these types of content at the intake source.

Illegal Content
Content that is Illegal in the jurisdiction where the message recipient lives. For example – because United States federal laws prohibit the sale of recreational or medical cannabis and cannabis-derived CBD, those messages would not be allowed.

Hate speech or harassment, or any communications from groups whose primary purpose is deemed to be spreading hate.

Phishing is the practice of sending messages that appear to come from reputable companies but in fact trick consumers into revealing personal information, such as passwords and credit card numbers.

Fraud or scam
Any messages that constitute a fraud or scam, which involves wrongful or criminal deception intended to result in a financial or personal gain, are prohibited. These messages generally involve money and/or some sort of business transaction.

Deceptive marketing
Marketing messages must be truthful, not misleading, and, when appropriate, backed by scientific evidence in order to meet the standard held by the Federal Trade Commission’s (FTC) Truth In Advertising rules. The FTC prohibits unfair or deceptive advertising in any medium, including text messages.

Malicious Activity & Content
Any content that is designed to intentionally evade security, throughput or other SMS-iT™ filters. This also includes malicious content, such as malware or viruses.

Social Marketing

Financial services, whether account notifications, marketing, collections or billing for:
a. High-risk/subprime lending/credit card companies
b. Auto loans
c. Mortgages
d. Payday loans
e. Short-term loans
f. Student loans
g. Debt consolidation/reduction/forgiveness.

a. Car Insurance
b. Health Insurance

Gambling, Casino, and Bingo
Gift cards
Free prizes
Investment opportunities
Lead generation
Commission programs
Credit repair
Tax relief
Illicit or illegal substances
Work from home
Get rich quick
UGGS and RayBan campaigns
Fraud or scams
Deceptive marketing
SAFT: Sex, Alcohol, Firearms or Tobacco related content
Any malicious activity that is designed to intentionally evade security, throughput or other SMS-iT™ filters. This also includes malicious content, such as malware or viruses.

Today carriers use industry-leading spam containment vendors and monitors consumer complaints. These practices promote a sustainable model for healthy commercial texting, which is good for both consumers and message senders.

Consumer Complaints
Major operators in North America support consumer-driven spam controls. Their mobile subscribers can forward unwanted or unconsented text messages to a dedicated short code, 7726 (it spells “SPAM” on a standard keypad).

Carriers monitor consumer complaints sent to this service for numbers on the network. If multiple complaints are received for a sender, then a notification is sent to the message sender that includes the source phone number, destination phone number, timestamp, and original message ID that was given to the message sender upon message submission.

Upon receipt, the service provider must provide proof of TCPA compliant opt-in for those specific messages. They must also provide an overview of the messaging campaign and its opt-in process that the unwanted message was a part of.

If a large amount of unwanted or unconsented messages are reported on a source phone number, then that number may have sending rights immediately suspended while opt-in is being confirmed.

Opt-Out Rate
Carriers track the opt-out rate on every source phone number that is active on their network. The daily opt-out rate on a phone number is defined as the total number of unique consumer phone numbers divided by the unique opted-out consumers that were sent messages within a 24-hour period.

If the daily opt-out rate on a sending phone number is 5% or greater, then the account is flagged for monitoring. An opt-out rate of 10% or greater on a sending phone number may result in immediate suspension of services.

Real-Time Content Analysis
Real-time analysis is used by carriers to identify if a message falls outside of the code of conduct or best practices.

SMS Text Messaging API
On our terms and conditions agreement, our Clients specifically agree NOT to use SMS-iT to send unsolicited Text Messages or Spam. Upon incorporating a list Clients agree on the Opt-In only policy to their list. All Text Messages sent using SMS-iT can be tracked and so removed from the sender list. We support OPT-OUT / REMOVE / UNSUBSCRIBE, Clients have the ability to remove mobile numbers. If we suspect a violation of our Anti-Spam policy, we will contact the Client and discuss the Client options, which may range from a warning, to termination of service for that Client. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk / group text messages.
If you wish to remove yourself from any list, please email us (at [email protected]) with an “OPT-OUT”, “UNSUBSCRIBE”, “STOP” or “REMOVE” in the subject line. You also may reply to the text Message received by replying with STOP. Finally, you may send a text message containing the word “STOP” to the number from your phone.

Please let us know about any abuse, including your Mobile Number, the date and time you received it and the contents of the message. You will be removed from that list and the Client will be restricted from adding your mobile number to their list in the future.

We’ve Got Answers

Frequently Asked Questions

What is SMS-iT?

SMS-iT is an all-encompassing platform that includes SMS-iT CRM and a diverse ecosystem of 22+ Smart Tools, all powered by advanced AI. These tools cover a wide array of functionalities, from lead acquisition and nurturing to sales management and client retention.

Additionally, SMS-iT offers unique features like simcard integration with warming technology, specialized pipeline automation, and an ecosystem of 30 SMS gateways. The platform's strength lies in its ability to revolutionize customer engagement through cutting-edge technology and automation. With SMS-iT, businesses can scale faster, save costs, and stay ahead in an ever-evolving market.

What is SMS-iT CRM?

SMS-iT is a semi-sentient communication focused CRM for sales and marketing. SMS-iT CRM is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers more than 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and much more.

Additionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. This platform is tailored to help businesses scale faster and save costs on their monthly software expenses.

SMS-iT is like having an all-in-one supercharged CRM. It uses AI to handle everything from marketing and sales to messaging and calling, across multiple channels. It’s as if you combined the best features of Salesforce, GHL, and Flowtrack into a single, powerhouse platform. And this is just the beginning – once we unleash our full range of features, you’ll witness a CRM that’s truly in a league of its own.

What is SMS-iT's Business Model?

SMS-iT is revolutionizing the way small and medium-sized businesses (SMBs) manage their sales and marketing efforts with its cutting-edge Semi-Sentient communication focused CRM. Here's a detailed business model outlining its key components and value proposition:

Target Market: SMS-iT primarily targets SMBs across various industries who are seeking to streamline their sales and marketing processes and achieve sustainable growth.

Comprehensive Suite of Tools: SMS-iT offers an extensive suite of over 50 sales and marketing tools, including lead acquisition, client nurturing, sales management, and client retention features. This all-in-one platform caters to the diverse needs of SMBs, eliminating the need for multiple fragmented solutions.

Artificial Intelligence Integration: SMS-iT leverages built-in artificial intelligence to automate and optimize various aspects of sales and marketing. From personalized messaging to predictive analytics, AI enhances efficiency and effectiveness across the CRM platform.

Multi-Channel Communication: The CRM provides seamless integration with various communication channels, including unlimited calling and texting, smart inbox with messaging channels, and social media planner. This enables SMBs to engage with their leads and clients through their preferred channels, enhancing customer experience.

Advanced Features: SMS-iT stands out with advanced features such as SIM card integration, blockchain, and IoT capabilities. These features enable businesses to leverage emerging technologies for enhanced communication, security, and automation.

Scalability and Cost Efficiency: SMS-iT is designed for infinite growth, allowing businesses to scale their operations without worrying about outgrowing their CRM system. Moreover, by consolidating multiple tools into a single platform and offering competitive pricing plans, SMS-iT helps SMBs save costs on their monthly software expenses.

Ecosystem Integration: The CRM seamlessly integrates with a network of 30 SMS gateways, ensuring reliable and efficient communication with leads and clients. This ecosystem approach enhances connectivity and accessibility for SMBs, regardless of their geographic location or communication preferences.

Unique Value Proposition: SMS-iT combines the best features of leading CRM platforms like Salesforce, GHL, and Flowtrack, offering SMBs a comprehensive and supercharged solution for their sales and marketing needs. With continuous innovation and the promise of unleashing additional features, SMS-iT aims to establish itself as the premier CRM platform for SMBs.

Customer Support and Training: SMS-iT provides robust customer support and training resources to ensure that SMBs can maximize the value of the CRM platform. From onboarding assistance to ongoing technical support, SMS-iT is committed to helping its customers succeed in their sales and marketing endeavors.

Overall, SMS-iT's business model revolves around empowering SMBs with a state-of-the-art CRM solution that combines advanced technology, comprehensive features, scalability, and cost efficiency. By catering to the unique needs of SMBs and delivering exceptional value, SMS-iT aims to drive growth and success for its customers while establishing itself as a leader in the CRM market.

What are the available Smart Tools in SMS-iT CRM?

We currently have 22+ Smart Tools in SMS-iT CRM, which includes:
1. Auto Responders: These are automated responses that can be triggered based on specific keywords, actions, or time triggers. They help provide instant replies to messages, ensuring quick customer engagement.

2. Auto Responder Chatbot: This is an automated chatbot that interacts with users based on predefined rules and algorithms. It can handle various tasks and inquiries without human intervention.

3. Birthday SMS Wishes: This feature allows businesses to automatically send personalized birthday wishes to their customers via SMS. It's a thoughtful way to engage and build rapport with customers.

4. Blogger: This tool likely allows for the creation and management of blog content, which can be integrated with your CRM system for marketing purposes.

5. Contests: This feature enables you to run competitions or giveaways, engaging your audience and potentially increasing brand awareness or customer loyalty.

6. Contracts: This feature could involve the management and tracking of business contracts, ensuring that all parties involved adhere to the agreed-upon terms.

7. Fundraising Kiosk: This tool facilitates collecting donations or funds through a digital kiosk or platform, making it convenient for supporters to contribute to a cause.

8. GPT (Generative Pre-trained Transformer): GPT is an AI model known for its advanced natural language processing capabilities. In this context, it may be used to enhance communication and interactions with customers.

9. Kiosk Builder: This tool likely allows you to design and create interactive kiosk interfaces, which can be used for various purposes like information dissemination, surveys, or collecting feedback.

10. Loyalty Programs: This feature enables businesses to implement and manage loyalty programs, where customers are rewarded for their repeat business or other specified actions.

11. Mobile Coupons: This allows you to distribute coupons or special offers to customers via mobile devices, providing an incentive for them to make a purchase or take a specific action.

12. Mobile Page Builder: This tool helps you design and create mobile-friendly web pages. These pages can be optimized for various purposes, such as product promotions, event information, or lead generation.

13. NON-GSM Character Checker: This is likely a tool that helps verify and manage characters that may not be compatible with GSM networks, ensuring that messages are delivered accurately.

14. Polls: This feature enables you to create and distribute polls or surveys to your audience, gathering valuable feedback or data for market research.

15. Q&A SMS Bots: This involves using automated bots to engage with customers and provide answers to their questions via SMS, enhancing customer support and service.

16. QR Codes: QR codes are scannable barcodes that can be used to direct users to specific online content, such as websites, apps, or promotional materials.

17. Short Links: These are condensed versions of URLs that redirect users to specific web pages. They are useful for sharing concise, easy-to-remember links.

18. Sites: This likely refers to the ability to create and manage websites or landing pages within the CRM system, providing a platform for online presence and engagement.

- Funnel: The funnel represents the stages a customer goes through before making a purchase or taking a desired action. It typically includes stages like awareness, consideration, and conversion. This tool helps design and track customer journeys through various stages.
- Website: This tool involves the creation and management of websites within the CRM system. It allows businesses to have an online presence where they can provide information, showcase products or services, and engage with their audience.
- Blogs: This tool allows for the creation and management of blog content. Blogs are a way to share informative and engaging content with your audience, which can help drive traffic to your website and establish your brand as an authority in your industry.
- Membership: This tool allow you to create and manage membership programs or areas within your website. This can be used for exclusive content, special offers, or community engagement with your loyal customers.
- Forms: Forms are interactive elements on a website where visitors can input information. This tool allows you to create and customize forms for various purposes such as lead generation, contact forms, surveys, and more.
- Surveys: This tool enables you to create and distribute surveys to your audience. Surveys are useful for gathering feedback, conducting market research, and understanding customer preferences.
- Chat Widget: The chat widget is a small interface element on a website that allows visitors to engage in real-time chat with a representative. It provides an instant way for visitors to get answers to their questions or receive assistance. It is powered by AI, and you can train the AI using Text, Website URL, Chat Logs, User Feedback and Industry-Specific Knowledge.
- URL Redirects: This tool allows you to manage the redirection of URLs. It means that when a user tries to access a specific URL, you can configure it to redirect them to another page or website. This can be used for various purposes like rebranding, tracking campaigns, or ensuring a smooth user experience.

19. Social Planner: This tool helps schedule and manage social media posts and campaigns, ensuring consistent and strategic communication across various platforms.

20. Text To Win (Sweepstakes): This feature allows you to run text message-based sweepstakes or contests, where participants can enter by sending a specific keyword via SMS.

21. Video Ads: This involves the creation and distribution of video advertisements, which can be used to promote products, services, or events to a wider audience.

22. Web Sign-up Widget: This widget likely provides a user-friendly way for visitors to your website to sign up for newsletters, promotions, or other forms of communication, helping you capture leads and build your customer base.

What is the Unique Selling Proposition (USP) for SMS-iT CRM?

At SMS-iT CRM, we redefine the landscape of Customer Relationship Management with a suite of unprecedented features and capabilities that set us apart from the competition. Here's why SMS-iT CRM is the unrivaled choice for modern businesses:

1. Simcard Integration with Warming Technology: Our cutting-edge simcard integration with warming technology ensures seamless communication, providing a superior edge in customer engagement.

2. AI Integration for Messaging and Marketing: Our AI isn't just powerful; it's trainable across various data sources including Website Text, Chat Logs, User Feedback, Industry Specific Data, YouTube, PDFs, Sitemaps, DOC files, Code Docs, and Notion. This means your AI gets smarter and more attuned to your business.

3. Comprehensive Suite of Smart Tools: With over 22 smart tools powered by AI, we offer an extensive toolkit to streamline your operations, from messaging to analytics, ensuring efficiency at every turn.

4. Appointment AI Bot: Our AI Bot revolutionizes appointment scheduling, ensuring seamless coordination between your team and clients, reducing friction in the booking process.

5. Specialized Pipeline Automation: Tailored to your industry, our automation processes optimize your sales pipelines, maximizing conversions and revenue.

6. Wide Ecosystem of 30 SMS Gateways: We provide unparalleled access to a network of 30 SMS gateways, ensuring reliable and swift message delivery to your audience.

7. Smart Analytics for Informed Decision-Making: Leverage our smart analytics to gain deep insights into customer behavior and engagement patterns, empowering you to make data-driven decisions.

8. AI Recommendation Page: Our AI interprets data intelligently, presenting actionable recommendations that drive your business forward.

9. Staff AI: Augment your team's capabilities with Staff AI, an AI-powered virtual assistance, enhancing productivity and responsiveness.

10. iOT Capability: Seamlessly integrate with IoT devices for a connected experience that amplifies customer engagement.

11. Blockchain Capability: Secure your data and transactions with our blockchain integration, ensuring utmost trust and transparency in your operations.

12. Omnichannel Messaging and Marketing in the Metaverse : Stay at the forefront of technology by expanding your outreach to the metaverse, ensuring your brand is where your audience is.

13. Geo Location Marketing : Pinpoint your target audience based on their geographical location, delivering hyper-targeted marketing messages for maximum impact.

In a crowded CRM market, SMS-iT CRM stands tall with its unparalleled combination of technology, customization, and innovation. Elevate your customer relationships with the CRM that leads the way into the future. Choose SMS-iT CRM today.

Can SMS-iT Integrate Into GHL?

Yes. We’ve built a robust integration that allows users to integrate their SIM cards and choose from 8 other gateways to send SMS from within the GHL platform.

Is using a SIM card legal?
Absolutely. Our platform is 100% compliant with all TCPA laws. This includes the use of SIM cards. All sim cards come with the 10DLC already registered the second you leave the carrier store.
Can I have support transferring from my old CRM to the SMS-iT platform?
In the very near future, yes, as soon as we complete 100% of our features, you’ll be able to do this. You’ll have access to chat and email support with our team of onboarding experts, who will not only help you transfer to SMS-iT but continue to support you as long as you’re here! Within the next 120 days, we expect to be complete.
Is there any catch with the free trial of SMS-iT?
Nope. No catch here. We only require you to put in your credit card, but it won’t be charged until the day after your free trial expires. We require a credit card to prevent fraud and misuse of our CRM system.
How regularly is the software being updated?
Every week. The CEO & Founder of the company is a full-stack software developer himself and has dedicated himself and our team of developers to ensure we are consistently improving our product and services.
Will SMS-iT provide sub-accounts?
Yes, each sub-account will be $20.
Can I have multiple SIM cards and gateways in my main account without having to purchase extra sub-accounts?

Yes. It only costs $10 bucks per additional SIM card and additional gateway. So if you wanted to rotate 5 sim cards. It would be an extra $50 per month, and that also includes 5 extra gateways.