On this page, you can read more about our refund policy contained in our terms and conditions you must agree to, before using any of our services.
Effective Date: April 6th, 2022.
This Refund Policy ("Policy") outlines the terms and conditions governing refunds for subscriptions and hardware purchases made through the SMS-iT platform and its associated store.
- All subscriptions sold on this platform are non-refundable.
- Sales are final on all subscriptions.
- Under no circumstances or conditions are refunds permitted or honored for any subscription.
Cancellation of Subscriptions:
Hardware Purchases from SMS-iT Shop/Store:
- Hardware items purchased from the SMS-iT Shop/Store at store.smsit.ai can be returned within 30 days of the delivery date.
- Only defective or damaged items will be eligible for return. Any other reason for return will be rejected.
- In the event that a chargeback is initiated by the customer, the customer's subscription access will be immediately terminated, and access will not be reinstated until the chargeback is resolved in favor of SMS-iT.
- The customer acknowledges that initiating a chargeback constitutes a breach of this Policy and may result in legal action to recover any losses incurred by SMS-iT.
No Warranty or Guarantee:
- SMS-iT makes no warranties or representations, express or implied, regarding the performance or suitability of any products or services offered through this platform. All products and services are provided "as is" without warranty of any kind.
Limitation of Liability:
- In no event shall SMS-iT be liable for any direct, indirect, incidental, special, or consequential damages, or damages for loss of profits, revenue, data, or use, incurred by the customer or any third party.
Please note that this Policy is subject to change at any time without prior notice. It is the responsibility of the user to review this Policy periodically for updates or modifications.
If you have any questions or concerns regarding this Refund Policy, please contact us at [email protected].
Thank you for choosing SMS-iT.
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Frequently Asked Questions
Can SMS-iT Integrate Into GHL?
Yes. We’ve built a robust integration that allows users to integrate their SIM cards and choose from 8 other gateways to send SMS from within the GHL platform.
Is using a SIM card legal?
Can I have support transferring from my old CRM to the SMS-iT platform?
Is there any catch with the free trial of SMS-iT?
How regularly is the software being updated?
Will SMS-iT provide sub-accounts?
Can I have multiple SIM cards and gateways in my main account without having to purchase extra sub-accounts?
Yes. It only costs $10 bucks per additional SIM card and additional gateway. So if you wanted to rotate 5 sim cards. It would be an extra $50 per month, and that also includes 5 extra gateways.